Figure 6. Contributing Factors for Optimal Health Care Outcomes

[D] A set of six boxes shows the contributing factors for optimal health care outcomes under different headings and notes which factors are currently being explored by the California Health Foundation.

Under the heading of personal influences, contributing factors are:

• Self-care.
• Practice of healthy behaviors.
• Follow through on necessary care.
• Use of available information that compares quality of care.

Use of available information that compares quality of care is currently being explored.

Under the heading of community and societal influences, contributing factors are:

• A healthy environment.
• A healthy community.
• Education.
• Jobs.
• Gender/race discrimination.
• Social priority on quality of care.
• Health care system focused on quality improvement.

Social priority on quality of care and health care system focused on quality improvement are currently being explored.

Under the heading of access to care, contributing factors are:

• Affordability of care.
• Insurance coverage.
• Availability of providers and specialists.

Under the heading of technical and clinical quality of care, contributing factors are:

• Disease management.
• Continuity of care.
• Getting the right thing.
• Getting it done right.

Getting the right thing and getting it done right are currently being explored.

Under the heading of care relevant to individuals, contributing factors are:

• Cultural competence.
• Respect for patient preferences.
• Family support.

Cultural competence, respect for patient preferences, and family support are currently being explored.

Under the heading of public accountability, oversight, and regulatory authority, contributing factors are:

• Consumer and patient protection.
• Requiring disclosure of comparative performance information.

Requiring disclosure of comparative performance information is currently being explored.

Source: California HealthCare Foundation Quality Initiative

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