Human Factors and System Interface
Session 1, Breakout A
8:00 am, October 18, 2000
South Meeting Room 12
Moderator: Gregg Meyer, M.D., M.Sc.
Director, Center for Quality Measurement and Improvement, Agency for Healthcare
Research and Quality
Effective Employee Health and Safety Systems
Joe Klancher, M.P.H.
Loss Control Specialist, Allina Health System
The program's objective is to establish a baseline measurement and provide a roadmap to
measure and track ongoing systems improvement, moving toward complete management
commitment and employee involvement.
Medical Team Management: Improving Patient Safety through Human Factors
Training
Fred P. Stone, M.S.S.W., M.P.A., Ph.D.
Director, Behavioral Science, Elgin Air Force Base Family Practice Residency
The Medical Team Management (MTM) program consists of didactic lectures, seminar
participation and case study analysis. MTM developers applied the aviation principles of
crew resource management to patient care.
Assessment of Technical Competence for Surgical Trainees
Sean Mackay, M.B.B.S., F.R.A.C.S.
Research Fellow, Academic Surgical Unit, Imperial College School of Medicine
The competence assessment day is a stand alone day which is planned to serve as an
adjunct to the existing methods of assessment. This day is targeted at doctors in the
transition between basic and advanced surgical training, and includes six items, in an
objective structural clinical exam (OSCE) format.
Improving Work and Patient Care During the Implementation of an Electronic
Medical Records System
Pascale Carayon, Ph.D.
Associate Professor, Industrial Engineering, University of Wisconsin-Madison
The authors will discuss how well researched industrial engineering techniques for computer
project management can be successfully applied to the implementation of an EMR in a
medical setting, and will present results of the data collection.
Enhancing the Report of Errors in Healthcare: Lessons Learned
David A. Kobus, Ph.D., CPE
Director, Medical Systems, Pacific Science & Engineering Group, Inc.
The purpose of this study was to develop a computerized reporting system, based upon
critical incident methodology, to collect information pertaining to medical events. Data was
collected over a 19-month test period on four types of reports: adverse, near-miss, positive,
and workplace concern. Overall reporting increased over 500 percent.
Current as of October 2000
